Contact Kingdom Traders
Get in touch with our expert team for trading support, product inquiries, or technical assistance
Get In Touch
Email Support
kingdomtraders00@gmail.com
We respond within 24 hours
WhatsApp Support
Gerald: +27 61 623 1600
Stefan: +27 63 926 3559
Mon-Fri 9:00 AM - 6:00 PM SAST
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
SAST (UTC+2)
Frequently Asked Questions
How quickly will I receive my trading bot after purchase?
Digital products are delivered instantly via email after payment confirmation. Physical installations may require 24-48 hours for setup support.
Do you provide ongoing support for your products?
Yes, we offer comprehensive support including setup assistance, troubleshooting, and strategy guidance. Premium support is available for all our products.
Can I get a refund if the product doesn't work for me?
Kingdom Traders operates a strict NO REFUNDS policy. All sales are final upon purchase and download. We provide support for technical setup issues, but we are not responsible for trading losses or market performance.
What brokers are compatible with your trading bots?
Our bots work with most reputable MT4/MT5 brokers. We recommend ECN/STP brokers for optimal performance. Contact us for broker-specific compatibility.